Uniformizing the client journey, integrating the IS, developing e-reputation.
Foncia wanted to review its digital solutions and ensure interoperability with its information system. In this case study, discover how Kaliop has supported Foncia in the modernization and standardization of the customer journey.
The website www.foncia.com and the extranet www.myfoncia.com have been modernized and integrated into the information system. A single technology platform has been deployed to extract data and feed the various customer relationship channels.